Miles Community College, a small rural college located in Miles City, MT is the oldest community college in Montana. We are currently accepting applications for a Financial Aid Specialist.

POSITION SUMMARY

This position serves as the first point of contact for students, parents, and the public in the Financial Aid Office.  This position is responsible for the day-to-day processing of federal financial aid applications, document tracking, and student records management.  Along with providing administrative support to the Director of Financial Aid, this position also manages the Miles Community College work-study program.  The Financial Aid Specialist will also assist with awarding all forms of institutional, state, and federal financial aid.   

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
 

Essential Functions Statement(s)

·       Perform various customer service functions to guide students and parents/families              through the financial aid process. This includes staffing the Financial Aid front                  counter during regular business hours, answering financial aid phone calls, and f                fielding any financial aid questions that are presented at the front counter of Student        Services.

• Assist students with completing the FAFSA and answering any related questions about financial aid, and manage the daily transmission of Institutional Student Information Records, daily data load functions, and document tracking procedures.
• Award student aid in all Title IV Programs, creating accurate and timely award packages for all incoming and returning students. Perform file review and verification of student aid applications and student and parental data in accordance with Title IV verification policies and procedures. Monitor awarding process to stay within outlined budgets, while following all Title IV regulations with regards to packaging and awarding student financial aid. 

·      Support Financial Aid Office processes through data-entry, filing, preparation and               distribution of materials. Manage all incoming and outgoing financial aid paperwork,         mail, and confidential documents.

·       Manage the State and Federal Workstudy Programs and serve as office liaison to                  supervisors of student work-study employees.

·       Maintain strict confidentiality, security, and integrity of all records. Handle highly             sensitive information and confidential records and materials in compliance with                 federal and state regulations and institutional policy.

·        Demonstrate commitment to providing quality customer service to students and                campus partners. Work effectively with a diverse population of students, families,            employees, guests, and visitors.

·        Performing tasks as delegated by the Director of Financial Aid and Admissions or Vice        President of Enrollment Management and Educational Support Services.

Education: Associate degree in a related field required, bachelor’s degree preferred.  An equivalent combination of training and experience may be substituted for a degree. 

Experience: Experience within financial aid, bookkeeping, financial services, accounting, or higher education setting preferred but not required. Knowledge of computer software applications specifically Microsoft Office programs with proficiency in Word, Excel, and Outlooks; ability to learn and develop competency in MCC’s student information system software (Ellucian Banner or Jenzabar). Must possess professional oral and written communication skills, with keyboarding proficiency/accuracy and excellent proofreading ability. Ability to work independently and manage, prioritize, and complete multiple tasks with proficiency and timeliness in spite of regular interruptions. Must appropriately handle confidential information in accordance with state and federal laws.

Application Process:  To apply for this position, please send a cover letter, résumé, list of three references, unofficial college transcripts and a completed MCC Employment Application and Background Check Information Form to Carrie Preller, Human Resources, Miles Community College, 2715 Dickinson Street, Miles City MT 59301 or you may submit your application package electronically on our website. Application deadline May 31, 2024.

For further information about this employment opportunity and a MCC Application and Background Check Information Form please view our website at https://www.milescc.edu/Employment/.